Services Available to Forest Hills Patients

Every service the pharmacy offers at its Rego Park counter is available to Forest Hills residents, either in person or through delivery. Here is what that covers.

Workers Compensation and No-Fault Prescriptions

This is the pharmacy’s longest-running specialty, with over fifteen years of experience in workers compensation and no-fault pharmacy care. If you were hurt on the job or in a car accident in New York, your prescriptions are supposed to be covered by the employer’s workers compensation carrier or the no-fault auto insurer, not by you. In practice, many pharmacies refuse to deal with those carriers because the billing is slow and the paperwork is heavy.

The pharmacy takes the claim on assignment and bills the carrier directly. For approved medications and supplies, that means no out-of-pocket cost to the patient at the counter. The staff also communicate with the referring physician and, where there is one, the patient’s attorney, so prescriptions do not stall while everyone waits for someone else to send a form. Attorneys and medical offices across Queens refer injured clients here for exactly this reason, through the pharmacy’s dedicated for attorneys and lawyers and for physicians and providers referral pages, and Forest Hills residents with an open claim can use the service without ever leaving the neighborhood. If you are unsure whether your prescriptions should be covered under a work injury claim, the New York State Workers’ Compensation Board explains what injured workers are entitled to, and the pharmacy staff can walk you through how that applies to your medications.

On-Site Optical and DMV Vision Testing

The pharmacy is one of very few in Queens with an optical department under the same roof, which is why the full business name is MedAid Pharmacy & Optical. Patients can pick up a prescription and browse eyewear in a single stop. The optical side carries a selection of frames, including designer options, and offers DMV vision testing for license renewals. For Forest Hills residents who would otherwise make two separate trips, one to a pharmacy and one to an optical shop on Austin Street or Metropolitan Avenue, having both at one address on Queens Boulevard is a real convenience.

Blister Packaging for Seniors and Caregivers

Forest Hills has a large population of older residents, many living independently in the co-ops and apartment buildings along Queens Boulevard and 108th Street. Managing five or six daily medications from loose bottles is where mistakes happen. Blister medication packaging solves that. The pharmacy organizes a patient’s medications into sealed, labeled compartments by day and time, so a dose is either visibly taken or visibly not. Adult children managing a parent’s care from another borough find this especially useful, and the packs can be delivered on a regular schedule so nothing runs out.

Immunizations and Walk-In Flu Shots

The pharmacy provides immunizations on site, including walk-in flu shots during the season. No appointment is needed. For families in Forest Hills who want to avoid a clinic wait, a quick stop on Queens Boulevard handles it. Call ahead if you want to confirm a specific vaccine is in stock that day.

Specialty Medications

Some prescriptions are not stocked by a typical retail pharmacy because they need special handling, prior authorization, or sourcing from a limited distributor. The pharmacy handles specialty medications and will work through the authorization steps with your prescriber. If you have been told by another pharmacy that something cannot be filled, it is worth a call before you give up on it.

Private Consultations

The pharmacist is available for private, one-on-one pharmacy consultations about medications, interactions, side effects and how to take a new prescription properly. This is not a rushed conversation at a busy counter. It is a sit-down conversation, and it is one of the services Forest Hills patients mention most often when they explain why they switched.

Surgical and Orthotic Supplies

Braces, supports, compression items, wound care and other surgical and orthotic supplies are stocked and can be delivered. This pairs naturally with the injury-claim work, since many no-fault and workers compensation patients need supplies along with their medication, and both can be billed to the carrier together.

Specialty Vitamins and Wellness Products

Beyond prescriptions, the shelves carry specialty vitamins and health products chosen by the pharmacist rather than a corporate buyer. Ask at the counter or add them to a delivery.

Refills and Transfers

Moving your prescriptions from a chain or another independent takes one phone call. Give the pharmacy the name of your current pharmacy and the medications, and the staff handle the transfer with the other store and with your prescriber. Refills can be requested by phone or through the website, and recurring medications can be set up for automatic refill and delivery so you never have to think about them.